Accept and fulfill

Once you've checked that all the items in the order are available and they've been packed up, mark the order as fulfilled.

1. In the admin portal, navigate to Orders > Orders Listing

2. Click on the VIEW button of the order you're fulfilling

   

3. Click ACCEPT AND FULFILL ORDER and then Accept Order

   

4. Click FULFILL NOW and then Fulfill Items

   

5. The customer will receive an email notification that their order is ready for pickup. Set their order aside and wait for them to arrive!

   

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Partial order fulfillments aren't supported currently.

If part of an order can't be fulfilled, please contact the customer to discuss possible substitutions. Otherwise, please reject and cancel the order in order to process a refund.